FAQ
Frequently asked questions
Digital Product Passports, the EU rules behind them, and how DPP Network works. Have another question? Send us a message.
Digital Product Passports
What is a Digital Product Passport?
A Digital Product Passport (DPP) is a set of digital data about a product. Depending on the product group, it covers what the product is made of, where it comes from, its environmental impact, and how to use, repair and recycle it.
It opens when you scan a data carrier on the product, its packaging or the documents that come with it. The law defines a data carrier as a linear barcode, a two-dimensional symbol such as a QR code, or another medium a device can read (ESPR, Article 2(29)); the rules for each product group say which one to use. Batteries use a QR code (Battery Regulation, Article 77(3)).
Which products will need a passport?
Passports become mandatory product group by product group. Each group has its own act: delegated acts under ESPR, or separate regulations, as for batteries, construction products, toys and detergents.
Batteries come first. From 18 February 2027, electric vehicle batteries, light means of transport (LMT) batteries and industrial batteries above 2 kWh that are placed on the market or put into service need a battery passport (Battery Regulation, Article 77(1)). For portable batteries and SLI batteries (for starting, lighting and ignition), a passport is voluntary.
When do the rules apply?
Each act sets its own date, mostly based on when a product is placed on the market:
- Batteries: EV, LMT and industrial batteries over 2 kWh, from 18 February 2027 (Battery Regulation, Article 77)
- Detergents and end-user surfactants: from 23 September 2029, with a transition to 23 September 2030 for products that meet the old rules (Regulation (EU) 2026/405, Articles 36 and 37)
- Toys: from 1 August 2030 (Regulation (EU) 2025/2509, Articles 19 and 59)
Getting your product data in place early makes each deadline easy to meet.
Using DPP Network
What is DPP Network?
DPP Network is a white-label cloud platform for creating, publishing and hosting Digital Product Passports. Consultants, integrators and service providers can use it to manage passports for the companies they support, and companies can also use it for their own products.
You add your product data, DPP Network builds the passport from the template for your product group, and each passport gets its own QR code and a public page that shows the company's name and logo. See the Cloud DPP Platform page for an overview of the features.
Is DPP Network white-label?
Yes. Passport pages show the company's name and logo, so people who scan a code see the company behind the product. Each QR code carries the company's own identifier or an address on its verified domain, so printed QR codes keep working whichever provider the company uses.
Can consultants and integrators manage several clients?
Yes. Each client is a separate organisation on the platform, with its own data, users, branding and domain. A consultant can be invited into each client's organisation as owner, editor or viewer, use the same email address for all of them, and choose the client when signing in.
The client remains the economic operator responsible for its passports.
Do we need technical skills?
Everyday work happens in a web browser: entering data and uploading Excel or CSV files. The API is there for teams that want to connect their own systems.
Does DPP Network check our data?
It checks that every field your product group requires is present before you publish, and that values have the right format. The accuracy of the information stays with you: as the economic operator, you remain responsible for the content of your passports.
How do the QR codes work?
Each passport, whether for a model, a batch or a single item, has its own unique identifier and QR code. Download the code as a print-ready SVG and place it where the rules for your product group say: on the product, its packaging or the documents that come with it. A battery's code goes on the battery itself, or on its packaging and accompanying documents where the battery's nature and size require it. Scanning it opens the passport straight in a web browser.
The identifier is built on your own domain, for example as a GS1 Digital Link, or you can use your own. It stays the same across new versions, so printed codes stay valid, and it stays yours if you change provider.
Data, hosting and security
How is our data protected?
Access is controlled by roles, with optional two-factor sign-in. Each client's data is kept strictly separate, and significant actions are recorded in an audit log that owners can read. Uploaded documents are scanned for malware before anyone can open them. The platform is hosted in European data centres and backed up automatically every day.
Who controls the data?
You do. Your team decides who works on it, and we use passport data only to provide the service.
The owner can export all the data at any time in open formats, so you are free to change provider.
Getting started
Contact us or email info@dppnetwork.com to get your account. Then add your products, publish your passports and print the QR codes.
Still have a question?
Send us a message and we'll get back to you by email.